I have tried everything that old responses to this and similar issues with no results. Metamask shows its connected but Graph will not connect and the button in Graph to connect does nothing. I have tried different browsers, manually connecting MM and clearing all histories. Tried MM support with no results.
My question is do I need some GRT in MM? Any suggestions to solve the connection issue?
Thanks
@Blksmith The issue is while connecting to subgraph studio right?
Metamask shows its connected but Graph will not connect and the button in Graph to connect does nothing
Does the connect wallet button not turn into a “Sign Message” button?
Hi, That is correct it does not come up and it doesn’t matter if Graph is in MM connected sites or not.
Thanks
Sorry I didn’t notice the first question…it doesn’t matter which tab. The Explorer, Subgraphs, Network or Participant.
Hi @Blksmith,
It should not matter that there is no GRT in your Metamask wallet. Let’s try to debug this first using one browser. Can you choose either Chrome or Brave browser and share the version number of the browser?
Please help to do the following:
Open the developer tools console on your browser (View > Developer > Developer Tools, select “Console” tab) and visit the site.
Visit The Graph’s app and take a screenshot of your browser and developer tools console window
Click on the “Connect” button on the top right, and select “Metamask” on the modal popup that appears. Take another screenshot of what is shown on your browser and developer tools console window
Please share the above screenshots. Can you also confirm that you are using the Metamask browser extension instead of the Metamask mobile app?
Thanks
Hello all. I am new to The Graph and want to use the studio, but when I clicked the Sign Message button nothing happened, and the console said “UserProvider.handleLogin() - failure logging the user in Error: Timestamp is not valid” even if I had confirmed the sign request in MetaMask extension immediately.
Hi! Please check that the timestamp on your computer is correct and synced with the real date/time. This issue is normally caused when the time on a machine is not correctly set or auto-synced.
Thanks
Thanks. My last auto sync happened 2 weeks ago, and https://time.is says that I am a few seconds late. I toggle the auto sync option in settings, and the sign gets verified now.
I’m having the same issue here. I click on connect, then on metamask, but clicking on metamask does nothing. In metamask app itself, it says connected. If I click to connect to the other wallets, connection options appear.
Can you please help? I’ve been delegated for well over a year, I need to be able to access my delegation.
We consistently have this error in one browser but not in another (both are chrome, they’re just different chrome accounts).
You may try opening incognito or signing in to a new google account if you’re using chrome.
Curious if anyone in here used wallet connect at some point then switched back to metamask. That’s the only immediate thing I can discern that is different between my two browsers.
You are an absolute legend, yep, this worked.
Did you use wallet connect by chance? Glad changing the account/incognito worked for you.
no, haven’t used that, just changed my preferences to allow metamask to open incognito
I have a problem trying to view my GRT token as graph explorer won’t connect to MetaMask wallet. I managed to view my balance together with the reward received a week after I did the migration by clicking to “connect wallet” on 25/09/23. Since than I have been unable to connect to the wallet. I don’t know where my token has gone. Can anyone help please.
Can you provide your wallet address used to delegate and can investigate?
Too bad it hasn’t been fixed yet, I can’t connect my Metamask, I’ve already tried using Chrome, Firefox, incognito, different Chrome user
Error message: _app-338a3c970692fcc0.js:1 UserProvider.handleLogin() - failure logging the user in ApolloError: Timestamp is not valid
I managed to connect my wallet by enabling time auto-sync on my computer, but it’s not a good solution because I don’t want to use the auto-sync
As of July 2024, if you are still having difficulty connecting wallet, try disabling any of your other injected wallet extensions. In my case I have Core and MetaMask installed, disabling Core wallet extension solved it for me.
